diff options
| author | Drew DeVault <sir@cmpwn.com> | 2023-06-13 14:26:09 +0200 |
|---|---|---|
| committer | Drew DeVault <sir@cmpwn.com> | 2023-06-13 14:33:23 +0200 |
| commit | 0951b1823630314bc60f779ae758cd7f4ece8efd (patch) | |
| tree | 78417d5c74b5c7b6ccd3c1f374fddcef5d3941b3 /billing-faq.md | |
| parent | 41ace85e48f399253472241fccc7df3d5f93d207 (diff) | |
| download | sr.ht-docs-0951b1823630314bc60f779ae758cd7f4ece8efd.tar.gz | |
Drew doesn't scale
A few process updates to make it easier for other SourceHut staff to
participate in support.
Diffstat (limited to 'billing-faq.md')
| -rw-r--r-- | billing-faq.md | 28 |
1 files changed, 11 insertions, 17 deletions
diff --git a/billing-faq.md b/billing-faq.md index 18bb64d..f410e34 100644 --- a/billing-faq.md +++ b/billing-faq.md @@ -2,10 +2,11 @@ title: Billing FAQ --- +[sr.ht-support]: mailto:~sircmpwn/sr.ht-support@lists.sr.ht + Sourcehut is a business, but it's also an open source project, made by people, -and made for people. The maintainer is Drew DeVault, and you can reach him for -any reason via [sir@cmpwn.com](mailto:sir@cmpwn.com). If you have any questions -or concerns about billing on sourcehut, get in touch. +and made for people. If you have any questions or concerns about billing on +sourcehut, get in touch with us via the [sr.ht-support] mailing list. # Who has to pay for an account? @@ -33,17 +34,10 @@ SourceHut does not price any users out of the service. If the minimum fees are too high for your financial needs, or some other circumstances prevent you from paying, then you can simply [send us an -email](mailto:sir@cmpwn.com) explaining your situation, and you will be issued -free service. sr.ht users from many walks of life have been granted free -service: students, users with problems using their currency of choice, people -between jobs, and so on. - -Users can also earn free service credits by contributing to sr.ht. SourceHut is -a free and open source project itself, and each non-trivial patch you land in -sr.ht earns you one month of free service. [Email us](mailto:sir@cmpwn.com) to -redeem your free service credits. - -[Read more about contributing to sr.ht here](/installation.md). +email][sr.ht-support] explaining your situation, and you will be issued free +service. sr.ht users from many walks of life have been granted free service: +students, users with problems using their currency of choice, people between +jobs, and so on. # Which payment methods do you accept? @@ -55,8 +49,8 @@ We currently do not accept any other payment methods, including cash, cryptocurrency, bank wire, PayPal, etc. If other circumstances prevent you from paying, [send us an -email](mailto:sir@cmpwn.com) explaining your situation and we will try to work -out a solution. +email][sr.ht-support] explaining your situation and we will try to work out a +solution. # What are the differences between each plan? @@ -130,7 +124,7 @@ the beta. In the meanwhile, utilize any workaround you wish: nominate one of your members to host your resources on their account, or set up a dedicated pseudo-account for the organization, or any other approach that suits your needs. We will help you migrate to user groups once the feature is available. -[Shoot us an email](mailto:sir@cmpwn.com) to let us know about your workaround +[Shoot us an email][sr.ht-support] to let us know about your workaround and we'll make a note on your account. Billing considerations for organizations will be available when the beta begins, |