#! /bin/bash
#
# System Report
# Copyright (c) 1999-2006 Red Hat, Inc. All rights reserved.
#
# Written by:
# Wil Harris <wil@redhat.com>
# Peter Jones <pjones@redhat.com>
# Preston Brown <pbrown@redhat.com>
# Than Ngo <than@redhat.com>
umask 0077
UTILDIR=/usr/share/sysreport
VER=`/bin/uname -r`
PATH=""
DATE=`/bin/date -u +%G%m%d%k%M%S | /usr/bin/tr -d ' '`
function usage {
echo "Sysreport is a utility that gathers information about a system's"
echo "hardware and configuration. The information can then be used for"
echo "diagnostic purposes and debugging. Sysreport is commonly used to help"
echo "support technicians and developers by providing a "snapshot" of a"
echo "system's current layout."
echo
echo "Usage: sysreport [OPTION]"
echo " -help : show help"
echo " -norpm : omit collecting information about currently installed packages"
echo " -dmidecode: enable dmidecode, getting information about the hardware"
echo
exit 0
}
[ $# -lt 3 ] || usage
for i
do
case "$i" in
-help) usage;;
-norpm) NORPM=yes;;
-dmidecode) DMIDECODE=yes;;
*) usage;;
esac
done
if [ -f $UTILDIR/functions ]; then
. $UTILDIR/functions
else
echo "Sysreport is not properly installed"
exit 1
fi
if [ $UID != 0 ]; then
echo "You must be root to use this utility"
exit 1
fi
ROOT=$HOME/sysreport-$DATE
if ( ! mkdir $ROOT >& /dev/null ) ; then
echo "Cannot make temp dir"
exit 1
fi
trap "{ rm -rf $ROOT ; exit ; }" EXIT
if [ -f /etc/fedora-release ] ; then
release_name="Fedora Core"
else
release_name="Red Hat Linux"
fi
echo
echo "This utility will go through and collect some detailed information "
echo "about the hardware and setup of your $release_name system."
echo "This information will be used to diagnose problems with your system"
echo "and will be considered confidential information. Red Hat will use"
echo "this information for diagnostic purposes ONLY. "
echo
echo "Please wait while we collect information about your system."
echo
echo "This process may take a while to complete...."
echo "No changes will be made to your system during this process."
echo
echo "NOTE: You can safely ignore a failed message. This only means a file"
echo "we were checking for did not exist."
echo
echo "If your system hangs while gathering rpm information, please abort"
echo "the script with CTRL-C and run it again after adding -norpm to the"
echo "sysreport command line"
echo
echo "Press ENTER to continue, or CTRL-C to quit."
read IGNORE
echo
echo "Getting system configuration information."
echo
STATUS="Determining $release_name version:"
catiffile "/etc/redhat-release"
STATUS="Determinding your current hostname: "
catifexec "/bin/hostname"
STATUS="Getting the date:"
catifexec "/bin/date"
STATUS="Checking your systems current uptime and load average:"
catifexec "/usr/bin/uptime"
STATUS="Checking available memory:"
catifexec "/usr/bin/free"
STATUS="Checking free disk space:"
catifexec "/bin/df" "-al"
STATUS="Checking currently running processes:"
catifexec "/bin/ps" "-e -o euser,pid,ppid,tty,%cpu,%mem,rss,vsz,start_time,time,state,wchan,cmd"
STATUS="Checking current process tree:"
catifexec "/usr/bin/pstree"
STATUS="Collecting information about ld.so.conf:"
catiffile "/etc/ld.so.conf"
STATUS="Collecting information about ld.so.conf.d:"
catiffile "/etc/ld.so.conf.d"
STATUS="Collecting IPC-related information:"
catifexec "/usr/bin/ipcs" "-a"
STATUS="Collecting information about chkconfig --list:"
catifexec "/sbin/chkconfig" "--list"
STATUS="Collecting information about /etc/rc.d:"
catiffile "/etc/rc.d"
/bin/ls /etc/rc.d/rc*.d/ > $ROOT/etc/rc.d/ls-output
if [ -x /usr/sbin/lsof ] ; then
STATUS="Lists information about files opened (lsof)"
catifexec "/usr/sbin/lsof" "-b +M -n -l"
fi
STATUS="Collecting interprocess communication facilities status"
catifexec "/usr/bin/ipcs" "-u"
catifexec "/usr/bin/ipcs" "-l"
# check to see if we want to run rpm, under some circumstances
# rpm can hang and never complete
# yes, command line parsing needs some work
if [ "$NORPM" != "yes" ]; then
echo "Collecting information about currently installed packages:"
echo -n "This may take several minutes...."
/bin/rpm -qa --qf "%{NAME}-%{VERSION}-%{RELEASE}-%{ARCH}\n" > $ROOT/installed-rpms
/bin/rpm -Va > $ROOT/rpm-Va 2>&1
echo_success
fi
STATUS="Getting bootloader information:"
/bin/ls -alR /boot > $ROOT/ls-boot 2>&1
# This covers sparc, alpha, and intel (respectively)
# updated for grub -mpg
if [ -f /etc/silo.conf ]; then
STATUS="Collecting information about the boot process (silo):"
catiffile "/etc/silo.conf"
fi
if [ -f /etc/milo.conf ]; then
STATUS="Collecting information about the boot process (milo):"
catiffile "/etc/milo.conf"
fi
if [ -f /etc/lilo.conf ]; then
STATUS="Collecting information about the boot process (lilo):"
catiffile "/etc/lilo.conf"
catifexec "/sbin/lilo" "-q"
fi
if [ -d /boot/grub -a -f /boot/grub/grub.conf -a -f /boot/grub/device.map ]; then
STATUS="Collecting information about the boot process (grub.conf):"
catiffile "/boot/grub/grub.conf"
STATUS="Collecting information about the boot process (grub.map):"
catiffile "/boot/grub/device.map"
fi
if [ -f /etc/cluster.conf -o -f /etc/cluster.xml -o -f /etc/cluster/cluster.conf ] ; then
STATUS="Gathering information on cluster setup"
# 2.1 AS
if [ -f /etc/cluster.conf ] ; then
catiffile "/etc/cluster.conf"
fi
# Taroon
if [ -f /etc/cluster.xml ] ; then
catiffile "/etc/cluster.xml"
fi
# RHEL4
if [ -d /etc/cluster ]; then
catiffile "/etc/cluster"
fi
fi
STATUS="Collecting init configuration:"
catiffile "/etc/inittab"
STATUS="Collecting information about X:"
catiffile "/etc/X11"
STATUS="Gathering sysctl information (/proc/sys):"
catiffile "/proc/sys"
STATUS="Gathering sysctl information (/etc/sysctl.conf):"
catiffile "/etc/sysctl.conf"
for x in `/bin/ls -d /etc/cron*` ; do
STATUS="Collecting information about cron ($(/bin/basename $x)):"
catiffile "$x"
done
STATUS="Gathering Syslog config information:"
catiffile "/etc/syslog.conf"
STATUS="Gathering ntp configuration (/etc/ntp.conf):"
catiffile "/etc/ntp.conf"
STATUS="Gathering ntp configuration (/etc/ntp/step-tickers):"
catiffile "/etc/ntp/step-tickers"
STATUS="Gathering ntp configuration (/etc/ntp/ntpservers):"
catiffile "/etc/ntp/ntpservers"
STATUS="Gathering IP information (/sbin/ifconfig):"
catifexec "/sbin/ifconfig" "-a"
STATUS="Checking network routes:"
catifexec "/sbin/route" "-n"
STATUS="Collecting Name Service Switch config information:"
catiffile "/etc/nsswitch.conf"
STATUS="Collecting NIS client information:"
catiffile "/etc/yp.conf"
STATUS="Collecting system configuration information:"
catiffile "/etc/sysconfig"
fixupfile 's/\(.*Password=\)\(.*\)/\1********/' $ROOT/etc/sysconfig/rhn/up2date
STATUS="Collecting information about system authentication (pam):"
catiffile "/etc/pam.d"
echo
echo "Getting information about the kernel."
echo
STATUS="Getting kernel version:"
catifexec "/bin/uname" "-a"
STATUS="Checking module information:"
catifexec "/sbin/lsmod"
for x in $(/sbin/lsmod | /bin/cut -f1 -d" " 2>/dev/null | /bin/grep -v Module 2>/dev/null ) ; do
STATUS="Checking module information $x:"
catifexec "/sbin/modinfo" "$x"
done
STATUS="Currently getting ksysms information:"
catifexec "/sbin/ksyms"
STATUS="Gathering information about your filesystems:"
catiffile "/proc/filesystems"
STATUS="Gathering information about your system stat:"
catiffile "/proc/stat"
STATUS="Gathering information about your partitions:"
catiffile "/proc/partitions"
STATUS="Gathering information about your ksysms:"
catiffile "/proc/ksyms"
STATUS="Gathering information about slabinfo:"
catiffile "/proc/slabinfo"
# Added support to cover for the new modules.conf layout in Red Hat 7
STATUS="Collecting information regarding kernel modules"
catiffile "/lib/modules/$VER/modules.dep"
if [ -f /etc/conf.modules ]; then
STATUS="Collecting information regarding kernel modules (conf.modules)"
catiffile "/etc/conf.modules"
fi
if [ -f /etc/modules.conf ]; then
STATUS="Collecting information regarding kernel modules (modules.conf)"
catiffile "/etc/modules.conf"
fi
if [ -f /etc/modprobe.conf ]; then
STATUS="Collecting information regarding kernel modules (modeprobe.conf)"
catiffile "/etc/modprobe.conf"
fi
if [ "$DMIDECODE" == "yes" ] ; then
echo "Getting information about the hardware."
echo
if [ -x /usr/sbin/dmidecode ] ; then
STATUS="Gathering DMI information:"
catifexec "/usr/sbin/dmidecode"
fi
fi
# dkms status
STATUS="Gathering current status of modules, versions and kernels (dkms):"
if [ -x /usr/sbin/dkms ] ; then
catifexec "/usr/sbin/dkms" "status"
fi
if [ -f /etc/sysconfig/isdncard ] ; then
STATUS="Gathering information about ISDN:"
catiffile "/etc/sysconfig/isdncard"
fi
STATUS="Collecting information from the proc directory:"
catiffile "/proc/pci"
STATUS="Getting kernel command line"
catiffile "/proc/cmdline"
STATUS="Gathering information about your CPU:"
catiffile "/proc/cpuinfo"
STATUS="Gathering information about your Ram:"
catiffile "/proc/meminfo"
STATUS="Gathering information about your ioports:"
catiffile "/proc/ioports"
STATUS="Gathering information about your interrupts:"
catiffile "/proc/interrupts"
STATUS="Gathering information about your scsi devices:"
catiffile "/proc/scsi"
STATUS="Gathering information about your dma:"
catiffile "/proc/dma"
STATUS="Gathering information about your devices (/proc/devices):"
catiffile "/proc/devices"
STATUS="Gathering information about your rtc:"
catiffile "/proc/rtc"
STATUS="Gathering information about your ide drivers:"
catiffile "/proc/ide"
STATUS="Gathering information about your bus:"
getpciinfo > $ROOT/lspci
catiffile "/proc/bus"
STATUS="Gathering info on udev configuration:"
catiffile "/etc/udev"
echo
echo "Getting disk and filesystem information."
echo
STATUS="Collecting information from /etc/fstab:"
catiffile "/etc/fstab"
STATUS="Collecting disk partition information:"
PATH=/bin getpartinfo > $ROOT/fdisk-l
STATUS="Checking mounted file systems (mount) "
catifexec "/bin/mount"
STATUS="Checking mounted file systems (/proc/mounts)"
catiffile "/proc/mounts"
STATUS="Collecting Software RAID information (/proc/mdstat)"
catiffile "/proc/mdstat"
STATUS="Collecting Software RAID information (/etc/raidtab)"
catiffile "/etc/raidtab"
STATUS="Collecting Software RAID information (/etc/mdadm.conf)"
catiffile "/etc/mdadm.conf"
STATUS="Collecting Software RAID information (mdadm -D /dev/md*)"
catifexec "/sbin/mdadm" "-D /dev/md*"
STATUS="Collecting Automount information (auto.master)"
catiffile "/etc/auto.master"
STATUS="Collecting Automount information (auto.misc)"
catiffile "/etc/auto.misc"
STATUS="Collecting Automount information (auto.net)"
catiffile "/etc/auto.net"
STATUS="Collecting LVM information:"
catifexec "/usr/sbin/vgdisplay" "-vv"
STATUS="Collecting SCSI Tape information (/etc/stinit.def)"
catiffile "/etc/stinit.def"
if [ -x /sbin/lsusb ] ; then
STATUS="Collecting USB devices list (lsusb):"
catifexec "/sbin/lsusb"
fi
if [ -x /usr/bin/lshal ] ; then
STATUS="Collecting global devices list (lshal):"
catifexec "/usr/bin/lshal"
fi
echo
echo "collecting information about commonly used network services"
echo
# This covers backwards compatiablity for systems with inetd while keeping
# support for the new 7.x xinetd
if [ -f /etc/inetd.conf ]; then
STATUS="Collecting information about system services (inetd.conf)"
catiffile "/etc/inetd.conf"
elif [ -f /etc/xinetd.conf ]; then
STATUS="Collecting information about system services (xinetd.conf)"
catiffile "/etc/xinetd.conf"
for x in `/bin/ls -d /etc/xinetd.d/*`; do
STATUS="Collecting information about system services ($(/bin/basename $x))"
catiffile "$x"
done
fi
for x in `/bin/ls -d /etc/host*` ; do
STATUS="Collecting information from $x:"
catiffile "$x"
done
STATUS="Collecting information about the ftp servers:"
ftpconfigfiles=`/bin/ls -d /etc/ftp* /etc/vsftpd/* 2>/dev/null`
for x in $ftpconfigfiles; do
STATUS="Collecting information about the ftp servers ($(/bin/basename $x)):"
catiffile "$x"
done
STATUS="Collecting information about ypbind configuration:"
catiffile "/etc/yp.conf"
KERNELMIN=`/bin/uname -r | /bin/sed -e 's,[^\.]*\.,,' -e 's,\..*,,'`
ipchainsmod=`/sbin/lsmod 2>/dev/null| /bin/grep ipchains`
if [ "$KERNELMIN" -lt 3 ] || [ -n "${ipchainsmod}" ] ; then
STATUS="Getting ipchains information:"
catifexec "/sbin/ipchains" "-nvL"
elif [ "$KERNELMIN" -gt 3 ]; then
STATUS="Getting iptables information:"
if [ -f /etc/sysconfig/iptables-config ] ; then
catiffile "/etc/sysconfig/iptables-config"
fi
STATUS="Getting iptables information (filter):"
catifexec "/sbin/iptables" "-t filter -nvL"
STATUS="Getting iptables information (mangle):"
catifexec "/sbin/iptables" "-t mangle -nvL"
STATUS="Getting iptables information (nat):"
catifexec "/sbin/iptables" "-t nat -nvL"
fi
# ldap client and server config
if [ -f /etc/ldap.conf ] ; then
STATUS="Getting LDAP configuration (ldap.conf)"
catiffile "/etc/ldap.conf"
fi
if [ -d /etc/openldap ] ; then
for x in `/bin/ls -d /etc/openldap/*` ; do
if [ -f $x ] ; then
STATUS="Getting LDAP configuration ($(/bin/basename $x))"
catiffile "$x"
fi
done
fi
# ssh
STATUS="Getting ssh configuration (ssh_config)"
catiffile "/etc/ssh/ssh_config"
STATUS="Getting sshd configuration (sshd_config)"
catiffile "/etc/ssh/sshd_config"
# sendmail
SENDMAIL_CF_FILE=/etc/mail/sendmail.cf
SENDMAIL_CW_FILE=/etc/mail/sendmail.cw
if [ -f /etc/sendmail.cf ] ; then
SENDMAIL_CF_FILE=/etc/sendmail.cf
fi
if [ -f /etc/sendmail.cw ] ; then
SENDMAIL_CW_FILE=/etc/sendmail.cw
fi
STATUS="Sendmail Configuration ($SENDMAIL_CF_FILE):"
catiffile "$SENDMAIL_CF_FILE"
if [ -f $SENDMAIL_CW_FILE ]; then
STATUS="Sendmail Machine aliases ($SENDMAIL_CW_FILE):"
catiffile "$SENDMAIL_CW_FILE"
fi
STATUS="Sendmail User aliases (/etc/aliases):"
catiffile "/etc/aliases"
for f in `/bin/ls -d /etc/mail/* | /bin/grep -v \.db`; do
STATUS="Getting files from ($(/bin/basename $f))"
catiffile $f
done
STATUS="Collecting Postfix Configuration (main.cf)"
catiffile "/etc/postfix/main.cf"
STATUS="Collecting Postfix Configuration (master.cf)"
catiffile "/etc/postfix/master.cf"
STATUS="Collecting exim configuration directory"
catiffile "/etc/exim"
STATUS="Collecting host resolution information"
catiffile "/etc/resolv.conf"
# Make sure we have support for both versions of bind
if [ -f /etc/named.boot ]; then
STATUS="Collecting information about the nameserver (named.boot)"
catiffile "/etc/named.boot"
elif [ -f /etc/named.conf ]; then
STATUS="Collecting information about the nameserver (named.conf)"
catiffile "/etc/named.conf"
fi
DNSDIR=""
if [ -f /etc/named.conf ]; then
DNSDIR=$(/bin/grep -i directory /etc/named.conf |/bin/gawk '{ print $2 ;}'|\
/bin/sed s/\"//g|/bin/sed s/\;//g)
elif [ -f /etc/named.boot ]; then
DNSDIR=$(/bin/grep -i directory /etc/named.boot|/bin/gawk '{ print $2 ;}')
fi
if [ -n "$DNSDIR" -a -d "$DNSDIR" ]; then
STATUS="Collecting information about the nameserver ($DNSDIR)"
catiffile "$DNSDIR"
fi
if [ -f /etc/exports ] ; then
STATUS="Collecting information about the NFS:"
catiffile "/etc/exports"
fi
SAMBADIR="/etc/samba"
if [ -d $SAMBADIR ]; then
STATUS="Getting samba informations ($SAMBADIR)"
for x in `/bin/ls -d $SAMBADIR/* | grep -vE 'smbpasswd|secrets\.tdb|\.bak|\.rpmnew'` ; do
STATUS="Getting samba informations ($(/bin/basename $x))"
catiffile "$x"
done
/bin/ls -alR $SAMBADIR > $ROOT/ls-samba 2>&1
if [ -x /usr/bin/wbinfo ] ; then
STATUS="Getting samba informations (wbinfo -g):"
catifexec "/usr/bin/wbinfo" "-g"
STATUS="Getting samba informations (wbinfo -u):"
catifexec "/usr/bin/wbinfo" "-u"
fi
fi
STATUS="Getting /etc/securetty"
catiffile "/etc/securetty"
STATUS="Getting /etc/shells"
catiffile "/etc/shells"
STATUS="Getting ulimit info"
catiffile "/etc/security/limits.conf"
STATUS="Getting nscd configuration"
catiffile "/etc/nscd.conf"
STATUS="Getting Kerberos informations (/etc/krb5.conf)"
catiffile "/etc/krb5.conf"
STATUS="Getting Kerberos informations (/etc/krb.conf)"
catiffile "/etc/krb.conf"
STATUS="Getting Kerberos informations (/etc/krb.realms)"
catiffile "/etc/krb.realms"
STATUS="Getting information about apache"
catiffile "/etc/httpd/conf/httpd.conf"
for x in `/bin/ls -d /etc/httpd/conf.d/*.conf 2>/dev/null` ; do
STATUS="Getting information about apache ($(/bin/basename $x))"
catiffile "$x"
done
STATUS="Getting information about squid"
catiffile "/etc/squid/squid.conf"
STATUS="Getting information about CUPS"
for x in `/bin/ls -d /etc/cups/*.conf 2>/dev/null` ; do
STATUS="Getting information about CUPS ($x)"
catiffile "$x"
done
STATUS="Getting information about printcap"
catiffile "/etc/printcap"
echo
echo "Gathering information from system logs"
echo
STATUS="Collecting information from dmesg:"
catiffile "/var/log/dmesg"
STATUS="Collecting information from /proc/sysrq-trigger"
if [ -f /proc/sysrq-trigger -a -f /proc/sys/kernel/sysrq ] ; then
sysr_state="$(/bin/cat /proc/sys/kernel/sysrq)"
echo 1 > /proc/sys/kernel/sysrq
for key in m p t ; do
echo $key > /proc/sysrq-trigger
done
echo $sysr_state > /proc/sys/kernel/sysrq
fi
for x in `/bin/ls /var/log/messages*` ; do
STATUS="Collecting messages files ($x)"
catiffile "$x"
done
for x in `/bin/ls /var/log/maillog*` ; do
STATUS="Collecting maillog files ($x)"
catiffile "$x"
done
STATUS="Collecting information (/var/log/sa)"
catiffile "/var/log/sa"
for x in `/bin/ls -d /var/log/Xorg.*.log /var/log/XFree86.*.log 2>/dev/null` ; do
STATUS="Collecting X logs ($x)"
catiffile "$x"
done
STATUS="Collecting information (/var/log/rpmpkgs)"
catiffile "/var/log/rpmpkgs"
STATUS="Collecting information (/var/log/boot.log)"
catiffile "/var/log/boot.log"
STATUS="Collecting information (/var/log/up2date)"
catiffile "/var/log/up2date"
STATUS="Collecting information (/var/log/secure)"
catiffile "/var/log/secure"
STATUS="Collecting log files from Apache"
catiffile "/var/log/httpd"
STATUS="Collecting log files from RHN"
if `/bin/ls /var/log/rhn* >& /dev/null` ; then
catiffile "/var/log/rhn*"
fi
# General monitoring moc logs
if [ -d /opt/notification ] ; then
for x in `/bin/ls -d /opt/notification/var/*.log* 2>/dev/null` ; do
STATUS="Collecting monitoring moc logs ($(/bin/basename $x))"
catiffile "$x"
done
for x in `/bin/ls -d /var/tmp/ack_handler.log* 2>/dev/null` ; do
STATUS="Collecting monitoring moc logs ($(/bin/basename $x))"
catiffile "$x"
done
for x in `/bin/ls -d /var/tmp/enqueue.log* 2>/dev/null` ; do
STATUS="Collecting monitoring moc logs ($(/bin/basename $x))"
catiffile "$x"
done
fi
# monitoring scout logs
if [ -d /home/nocpulse/var ] ; then
for x in `/bin/ls -d /home/nocpulse/var/*.log* 2>/dev/null` ; do
STATUS="Collecting monitoring scout logs ($(/bin/basename $x))"
catiffile "$x"
done
for x in `/bin/ls -d /home/nocpulse/var/commands/*.log* 2>/dev/null` ; do
STATUS="Collecting monitoring scout logs ($(/bin/basename $x))"
catiffile "$x"
done
fi
/bin/echo
/bin/echo "Getting information about RHN"
/bin/echo
RHNDIR=/etc/sysconfig/rhn
/bin/mkdir -p $ROOT/$RHNDIR 2>/dev/null
catiffile "/etc/rhn"
if [ -f $RHNDIR/systemid ] ; then
echo -n "Gathering systemid information:"
if [ -x /usr/bin/xsltproc ] ; then
/usr/bin/xsltproc $UTILDIR/text.xsl $RHNDIR/systemid > $ROOT/$RHNDIR/systemid 2>/dev/null
echo_success
else
catiffile "$RHNDIR/systemid"
fi
fi
# Get hardware profile information (for verification with system state and RHN)
if [ -x /usr/share/rhn/up2date_client/hardware.py ] ; then
STATUS="Gathering RHN hardware profile information"
catifexec /usr/share/rhn/up2date_client/hardware.py
fi
if [ -x /usr/bin/rhn-schema-version ] ; then
STATUS="Gathering schema version"
catifexec "/usr/bin/rhn-schema-version"
fi
if [ -x /usr/bin/rhn-charsets ] ; then
STATUS="Gathering database charactersets"
catifexec "/usr/bin/rhn-charsets"
fi
echo
echo "Gathering information on SELinux setup"
echo
catifexec "/usr/bin/selinuxconfig"
catifexec "/usr/sbin/sestatus"
catifexec "rpm" "-q -V selinux-policy-targeted"
catifexec "rpm" "-q -V selinux-policy-strict"
cd $HOME
/bin/echo
/bin/echo -n "Please enter your case number (if you have one): "
read CASENUM
if [ ! $CASENUM ]; then
NAME=$HOSTNAME.$DATE
else
NAME="$HOSTNAME-$CASENUM.$DATE"
fi
/bin/rm -Rf $NAME
/bin/mv $ROOT $NAME
/bin/tar Scf $NAME.tar $NAME
if [ -x /usr/bin/bzip2 ]; then
/usr/bin/bzip2 $NAME.tar
SUFFIX="tar.bz2"
else
/bin/gzip -9 $NAME.tar
SUFFIX="tar.gz"
fi
/bin/rm -Rf $NAME
/bin/echo
/bin/echo "Please send $HOME/${NAME}.${SUFFIX} to your support"
/bin/echo "representative."
/bin/echo
exit 0