From 1652e5542bbed7cec2076cb51c73320ab75cc27c Mon Sep 17 00:00:00 2001 From: Conrad Hoffmann Date: Thu, 14 Sep 2023 12:56:57 +0200 Subject: staff: fix header level --- staff/support.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/staff/support.md b/staff/support.md index dfe7951..f2638c3 100644 --- a/staff/support.md +++ b/staff/support.md @@ -90,7 +90,7 @@ If in doubt, offer them free service. The user dashboard has a place to generate invoices, set the source to "Financial aid", the amount to 0, and the term to 1 year (the default). They can re-apply after it runs out. -### Refunds +## Refunds Generally speaking if a user asks for a refund relatively close to their payment date (say, within one quarter), give them one and cancel their paid services by -- cgit