path: root/extras/sysreport/sysreport.legacy

#! /bin/bash
#
# System Report
# Copyright (c) 1999-2006 Red Hat, Inc. All rights reserved.
#
# Written by:
#     Wil Harris <wil@redhat.com>
#     Peter Jones <pjones@redhat.com>
#     Preston Brown <pbrown@redhat.com>
#     Than Ngo <than@redhat.com>

umask 0077
UTILDIR=/usr/share/sysreport
VER=`/bin/uname -r`
PATH=""
PROGNAME="sysreport"
DATE=`/bin/date -u +%G%m%d%k%M%S | /usr/bin/tr -d ' '`

function usage {
  echo "Sysreport is a utility that gathers information about a system's"
  echo "hardware and configuration. The information can then be used for"
  echo "diagnostic purposes and debugging. Sysreport is commonly used to help"
  echo "support technicians and developers by providing a "snapshot" of a"
  echo "system's current layout."
  echo
  echo "Usage: sysreport [OPTION]"
  echo "   -help     : show help"
  echo "   -norpm    : omit collecting information about currently installed packages"
  echo "   -dmidecode: enable dmidecode, getting information about the hardware"
  echo "   -firewall : collecting the system firewall rules"
  echo "   -home     : place sysreport outputs within home directory"
  echo "   -usesysrq : collecting information about sysrq-trigger"
  echo
  exit 0
}

[ $# -lt 6 ] || usage
for i
do
  case "$i" in
     -help) usage;;
     -norpm) NORPM=yes;;
     -dmidecode) DMIDECODE=yes;;
     -firewall) FIREWALL=yes;;
     -home) HOMEDIR=yes;;
     -sysrq) SYSRQ_TRIGGER=yes;;
     -usesysrq) SYSRQ_TRIGGER=yes;;
     *) usage;;
  esac
done

if [ -f $UTILDIR/functions ]; then
  . $UTILDIR/functions
else 
  echo "Sysreport is not properly installed"
  exit 1
fi
if [ $UID != 0 ]; then
  echo "You must be root to use this utility"
  exit 1
fi

if [ "$HOMEDIR" = yes ] ; then
  TEMPDIR=$HOME
  ROOT=$HOME/sysreport-$DATE
  /bin/mkdir $ROOT >& /dev/null
else
  TEMPDIR=/tmp
  ROOT=`/bin/mktemp -dq /tmp/sysreport.XXXXXXXX`
fi
if [ $? != 0 ] ; then
  echo "Cannot make temp dir"
  exit 1
fi

trap "{ rm -rf $ROOT ; exit ; }" EXIT

if [ -f /etc/fedora-release ] ; then
  release_name="Fedora Core"
else
  release_name="Red Hat Linux"
fi

echo
echo "This utility will go through and collect some detailed information "
echo "about the hardware and setup of your $release_name system."
echo "This information will be used to diagnose problems with your system"
echo "and will be considered confidential information.  Red Hat will use"
echo "this information for diagnostic purposes ONLY. "
echo
echo "Please wait while we collect information about your system."
echo
echo "This process may take a while to complete...."
echo "No changes will be made to your system during this process."
echo
echo "NOTE: You can safely ignore a failed message. This only means a file"
echo "we were checking for did not exist."
echo
echo "If your system hangs while gathering rpm information, please abort"
echo "the script with CTRL-C and run it again after adding -norpm to the"
echo "sysreport command line"
echo
echo "Press ENTER to continue, or CTRL-C to quit."
read IGNORE

echo
echo "Getting system configuration information."
echo
STATUS="Determining $release_name version:"
catiffile "/etc/redhat-release"

STATUS="Determinding your current hostname: " 
catifexec "/bin/hostname"

STATUS="Getting the date:"
catifexec "/bin/date"

STATUS="Checking your systems current uptime and load average:"
catifexec "/usr/bin/uptime"

STATUS="Checking available memory:"
catifexec "/usr/bin/free"

STATUS="Checking free disk space:"
catifexec "/bin/df" "-al"

STATUS="Checking currently running processes:"
catifexec "/bin/ps" "-e -o euser,pid,ppid,tty,%cpu,%mem,rss,vsz,start_time,time,state,wchan,cmd"

STATUS="Checking current process tree:"
catifexec "/usr/bin/pstree"

STATUS="Collecting information about ld.so.conf:"
catiffile "/etc/ld.so.conf"

STATUS="Collecting information about ld.so.conf.d:"
catiffile "/etc/ld.so.conf.d"

STATUS="Collecting IPC-related information:"
catifexec "/usr/bin/ipcs" "-a"

STATUS="Collecting information about chkconfig --list:"
catifexec "/sbin/chkconfig" "--list"

STATUS="Collecting information about /etc/rc.d:"
catiffile "/etc/rc.d"
/bin/ls /etc/rc.d/rc*.d/ > $ROOT/etc/rc.d/ls-output

if [ -x /usr/sbin/lsof ] ; then
  STATUS="Lists information about files opened (lsof)"
  catifexec "/usr/sbin/lsof" "-b +M -n -l"
fi

STATUS="Collecting interprocess communication facilities status"
catifexec "/usr/bin/ipcs" "-u"
catifexec "/usr/bin/ipcs" "-l"

# check to see if we want to run rpm, under some circumstances
# rpm can hang and never complete
# yes, command line parsing needs some work
if [ "$NORPM" != "yes" ]; then
  echo "Collecting information about currently installed packages:"
  echo -n "This may take several minutes...."
  /bin/rpm -qa --qf "%{NAME}-%{VERSION}-%{RELEASE}-%{ARCH}\n" > $ROOT/installed-rpms
  /bin/rpm -Va > $ROOT/rpm-Va  2>&1
  echo_success
fi

STATUS="Getting bootloader information:"
/bin/ls -alR /boot > $ROOT/ls-boot 2>&1

# This covers sparc, alpha, and intel (respectively)
# updated for grub -mpg
if [ -f /etc/silo.conf ]; then
  STATUS="Collecting information about the boot process (silo):"
  catiffile "/etc/silo.conf"
fi
if [ -f /etc/milo.conf ]; then
  STATUS="Collecting information about the boot process (milo):"
  catiffile "/etc/milo.conf"
fi
if [ -f /etc/lilo.conf ]; then
  STATUS="Collecting information about the boot process (lilo):"
  catiffile "/etc/lilo.conf"
  catifexec "/sbin/lilo" "-q"
fi
if [ -d /boot/grub -a -f /boot/grub/grub.conf -a -f /boot/grub/device.map ]; then
  STATUS="Collecting information about the boot process (grub.conf):"
  catiffile "/boot/grub/grub.conf"
  STATUS="Collecting information about the boot process (grub.map):"
  catiffile "/boot/grub/device.map"
fi
if [ -f /etc/cluster.conf -o -f /etc/cluster.xml -o -f /etc/cluster/cluster.conf ] ; then
  STATUS="Gathering information on cluster setup"
  # 2.1 AS
  if [ -f /etc/cluster.conf ] ; then
    catiffile "/etc/cluster.conf"
  fi
  # Taroon
  if [ -f /etc/cluster.xml ] ; then
    catiffile "/etc/cluster.xml"
  fi
  # RHEL4
  if [ -d /etc/cluster ]; then
    catiffile "/etc/cluster"
  fi
fi
STATUS="Collecting init configuration:"
catiffile "/etc/inittab"

STATUS="Collecting information about X:"
catiffile "/etc/X11"

STATUS="Gathering sysctl information (/proc/sys):"
catifexec "/sbin/sysctl" "-a"
STATUS="Gathering sysctl information (/etc/sysctl.conf):"
catiffile "/etc/sysctl.conf"

for x in `/bin/ls -d /etc/cron*` ; do
  STATUS="Collecting information about cron ($(/bin/basename $x)):"
  catiffile "$x"
done

STATUS="Gathering Syslog config information:"
catiffile "/etc/syslog.conf"

STATUS="Gathering ntp configuration (/etc/ntp.conf):"
catiffile "/etc/ntp.conf"
STATUS="Gathering ntp configuration (/etc/ntp/step-tickers):"
catiffile "/etc/ntp/step-tickers"
STATUS="Gathering ntp configuration (/etc/ntp/ntpservers):"
catiffile "/etc/ntp/ntpservers"

STATUS="Gathering IP information (/sbin/ifconfig):"
catifexec "/sbin/ifconfig" "-a"

STATUS="Checking network routes:"
catifexec "/sbin/route" "-n"

STATUS="Collecting Name Service Switch config information:"
catiffile "/etc/nsswitch.conf"
STATUS="Collecting NIS client information:"
catiffile "/etc/yp.conf"

STATUS="Collecting system configuration information:"
catiffile "/etc/sysconfig"
fixupfile 's/\(.*Password=\)\(.*\)/\1********/' $ROOT/etc/sysconfig/rhn/up2date

STATUS="Collecting information about system authentication (pam):"
catiffile "/etc/pam.d"

echo
echo "Getting information about the kernel."
echo
STATUS="Getting kernel version:"
catifexec "/bin/uname" "-a"
STATUS="Checking module information:"
catifexec "/sbin/lsmod"
for x  in $(/sbin/lsmod | /bin/cut -f1 -d" " 2>/dev/null | /bin/grep -v Module 2>/dev/null ) ; do
  STATUS="Checking module information $x:"
  catifexec "/sbin/modinfo" "$x"
done

STATUS="Currently getting ksysms information:"
catifexec "/sbin/ksyms"

STATUS="Gathering information about your filesystems:"
catiffile "/proc/filesystems"

STATUS="Gathering information about your system stat:"
catiffile "/proc/stat"

STATUS="Gathering information about your partitions:"
catiffile "/proc/partitions"

STATUS="Gathering information about your ksysms:"
catiffile "/proc/ksyms"

STATUS="Gathering information about slabinfo:"
catiffile "/proc/slabinfo"

# Added support to cover for the new modules.conf layout in Red Hat 7
STATUS="Collecting information regarding kernel modules"
catiffile "/lib/modules/$VER/modules.dep"
if [ -f /etc/conf.modules ]; then
  STATUS="Collecting information regarding kernel modules (conf.modules)"
  catiffile "/etc/conf.modules"
fi
if [ -f /etc/modules.conf ]; then
  STATUS="Collecting information regarding kernel modules (modules.conf)"
  catiffile "/etc/modules.conf"
fi
if [ -f /etc/modprobe.conf ]; then
  STATUS="Collecting information regarding kernel modules (modeprobe.conf)"
  catiffile "/etc/modprobe.conf"
fi

if [ "$DMIDECODE" == "yes" ] ; then
  echo "Getting information about the hardware."
  echo
  if [ -x /usr/sbin/dmidecode ] ; then
    STATUS="Gathering DMI information:"
    catifexec "/usr/sbin/dmidecode"
  fi
fi

# dkms status
STATUS="Gathering current status of modules, versions and kernels (dkms):"
if [ -x /usr/sbin/dkms ] ; then
  catifexec "/usr/sbin/dkms" "status"
fi

if [ -f /etc/sysconfig/isdncard ] ; then
  STATUS="Gathering information about ISDN:"
  catiffile "/etc/sysconfig/isdncard"
fi

STATUS="Collecting information from the proc directory:"
catiffile "/proc/pci"

STATUS="Getting kernel command line"
catiffile "/proc/cmdline"

STATUS="Gathering information about your CPU:"
catiffile "/proc/cpuinfo"

STATUS="Gathering information about your Ram:"
catiffile "/proc/meminfo"

STATUS="Gathering information about your ioports:"
catiffile "/proc/ioports"

STATUS="Gathering information about your interrupts:"
catiffile "/proc/interrupts"

STATUS="Gathering information about your scsi devices:"
catiffile "/proc/scsi"

STATUS="Gathering information about your dma:"
catiffile "/proc/dma"

STATUS="Gathering information about your devices (/proc/devices):"
catiffile "/proc/devices"

STATUS="Gathering information about your rtc:"
catiffile "/proc/rtc"

STATUS="Gathering information about your ide drivers:"
catiffile "/proc/ide"

STATUS="Gathering information about your bus:"
getpciinfo > $ROOT/lspci
catiffile "/proc/bus"

STATUS="Gathering info on udev configuration:"
catiffile "/etc/udev"

echo
echo "Getting disk and filesystem information."
echo

STATUS="Collecting information from /etc/fstab:"
catiffile "/etc/fstab"

STATUS="Collecting disk partition information:"
PATH=/bin getpartinfo > $ROOT/fdisk-l

STATUS="Checking mounted file systems (mount) "
catifexec "/bin/mount"

STATUS="Checking mounted file systems (/proc/mounts)"
catiffile "/proc/mounts"

STATUS="Collecting Software RAID information (/proc/mdstat)"
catiffile "/proc/mdstat"

STATUS="Collecting Software RAID information (/etc/raidtab)"
catiffile "/etc/raidtab"

STATUS="Collecting Software RAID information (/etc/mdadm.conf)"
catiffile "/etc/mdadm.conf"

STATUS="Collecting Software RAID information (mdadm -D /dev/md*)"
catifexec "/sbin/mdadm" "-D /dev/md*"

STATUS="Collecting Automount information (auto.master)"
catiffile "/etc/auto.master"

STATUS="Collecting Automount information (auto.misc)"
catiffile "/etc/auto.misc"

STATUS="Collecting Automount information (auto.net)"
catiffile "/etc/auto.net"

STATUS="Collecting LVM information:"
catifexec "/usr/sbin/vgdisplay" "-vv"

STATUS="Gathering LVM setup"
catiffile "/etc/lvm"

STATUS="Collecting SCSI Tape information (/etc/stinit.def)"
catiffile "/etc/stinit.def"

if [ -x /sbin/lsusb ] ; then
  STATUS="Collecting USB devices list (lsusb):"
  catifexec "/sbin/lsusb"
fi

if [ -x /usr/bin/lshal ] ; then
  STATUS="Collecting global devices list (lshal):"
  catifexec "/usr/bin/lshal"
fi

echo
echo "collecting information about commonly used network services"
echo
# This covers backwards compatiablity for systems with inetd while keeping 
# support for the new 7.x xinetd
if [ -f /etc/inetd.conf ]; then
  STATUS="Collecting information about system services (inetd.conf)"
  catiffile "/etc/inetd.conf"
elif [ -f /etc/xinetd.conf ]; then
  STATUS="Collecting information about system services (xinetd.conf)"
  catiffile "/etc/xinetd.conf"
  for x in `/bin/ls -d /etc/xinetd.d/*`; do
    STATUS="Collecting information about system services ($(/bin/basename $x))"
    catiffile "$x"
  done
fi
for x in `/bin/ls -d /etc/host*` ; do
  STATUS="Collecting information from $x:"
  catiffile "$x"
done

STATUS="Collecting information about the ftp servers:"
ftpconfigfiles=`/bin/ls -d /etc/ftp* /etc/vsftpd/* 2>/dev/null`  
for x in $ftpconfigfiles; do
  STATUS="Collecting information about the ftp servers ($(/bin/basename $x)):"
  catiffile "$x"
done

STATUS="Collecting information about ypbind configuration:"
catiffile "/etc/yp.conf"

if [ "$FIREWALL" == "yes" ]; then
  KERNELMIN=`/bin/uname -r | /bin/sed -e 's,[^\.]*\.,,' -e 's,\..*,,'`
  ipchainsmod=`/sbin/lsmod 2>/dev/null| /bin/grep ipchains`

  if [ "$KERNELMIN" -lt 3 ] || [ -n "${ipchainsmod}" ] ; then
    STATUS="Getting ipchains information:"
    catifexec "/sbin/ipchains" "-nvL"
  elif [ "$KERNELMIN" -gt 3 ]; then
    STATUS="Getting iptables information:"
    if [ -f /etc/sysconfig/iptables-config ] ; then
       catiffile "/etc/sysconfig/iptables-config"
    fi
    STATUS="Getting iptables information (filter):"
    catifexec "/sbin/iptables" "-t filter -nvL"
    STATUS="Getting iptables information (mangle):"
    catifexec "/sbin/iptables" "-t mangle -nvL"
    STATUS="Getting iptables information (nat):"
    catifexec "/sbin/iptables" "-t nat -nvL"
  fi
fi

# ldap client and server config
if [ -f /etc/ldap.conf ] ; then
  STATUS="Getting LDAP configuration (ldap.conf)"
  catiffile "/etc/ldap.conf"
fi
if [ -d /etc/openldap ] ; then
  for x in `/bin/ls -d /etc/openldap/*` ; do
    if [ -f $x ] ; then
      STATUS="Getting LDAP configuration ($(/bin/basename $x))"
      catiffile "$x"
    fi
  done
fi

# ssh
STATUS="Getting ssh configuration (ssh_config)"
catiffile "/etc/ssh/ssh_config"
STATUS="Getting sshd configuration (sshd_config)"
catiffile "/etc/ssh/sshd_config"

# sendmail
SENDMAIL_CF_FILE=/etc/mail/sendmail.cf
SENDMAIL_CW_FILE=/etc/mail/sendmail.cw

if [ -f /etc/sendmail.cf ] ; then
   SENDMAIL_CF_FILE=/etc/sendmail.cf
fi

if [ -f /etc/sendmail.cw ] ; then
   SENDMAIL_CW_FILE=/etc/sendmail.cw
fi

STATUS="Sendmail Configuration ($SENDMAIL_CF_FILE):"
catiffile "$SENDMAIL_CF_FILE"
if [ -f $SENDMAIL_CW_FILE ]; then
  STATUS="Sendmail Machine aliases ($SENDMAIL_CW_FILE):"
  catiffile "$SENDMAIL_CW_FILE"
fi

STATUS="Sendmail User aliases (/etc/aliases):"
catiffile "/etc/aliases"

for f in `/bin/ls -d /etc/mail/* | /bin/grep -v \.db`; do
  STATUS="Getting files from ($(/bin/basename $f))"
  catiffile $f
done

STATUS="Collecting Postfix Configuration (main.cf)"
catiffile "/etc/postfix/main.cf"

STATUS="Collecting Postfix Configuration (master.cf)"
catiffile "/etc/postfix/master.cf"

STATUS="Collecting exim configuration directory"
catiffile "/etc/exim"

STATUS="Collecting host resolution information"
catiffile "/etc/resolv.conf"

# Make sure we have support for both versions of bind
if [ -f /etc/named.boot ]; then
  STATUS="Collecting information about the nameserver (named.boot)"
  catiffile "/etc/named.boot"
elif [ -f /etc/named.conf ]; then
  STATUS="Collecting information about the nameserver (named.conf)"
  catiffile "/etc/named.conf"
fi

DNSDIR=""
if [ -f /etc/named.conf ]; then
  DNSDIR=$(/bin/grep -i directory /etc/named.conf |/bin/gawk '{ print $2 ;}'|\
    /bin/sed s/\"//g|/bin/sed s/\;//g)
elif [ -f /etc/named.boot ]; then
  DNSDIR=$(/bin/grep -i directory /etc/named.boot|/bin/gawk '{ print $2 ;}')
fi

if [ -n "$DNSDIR" -a -d "$DNSDIR" ]; then
  STATUS="Collecting information about the nameserver ($DNSDIR)"
  catiffile "$DNSDIR"
fi

if [ -f /etc/exports ] ; then
  STATUS="Collecting information about the NFS:"
  catiffile "/etc/exports"
fi

SAMBADIR="/etc/samba"
if [ -d $SAMBADIR ]; then
  STATUS="Getting samba informations ($SAMBADIR)"
  for x in `/bin/ls -d $SAMBADIR/* | grep -vE 'smbpasswd|secrets\.tdb|\.bak|\.rpmnew'` ; do
    STATUS="Getting samba informations ($(/bin/basename $x))"
    catiffile "$x"
  done
  /bin/ls -alR $SAMBADIR > $ROOT/ls-samba 2>&1
  if [ -x /usr/bin/wbinfo ] ; then
    STATUS="Getting samba informations (wbinfo -g):"
    catifexec "/usr/bin/wbinfo" "-g"
    STATUS="Getting samba informations (wbinfo -u):"
    catifexec "/usr/bin/wbinfo" "-u"
  fi
fi

STATUS="Getting /etc/securetty"
catiffile "/etc/securetty"

STATUS="Getting /etc/shells"
catiffile "/etc/shells"

STATUS="Getting ulimit info"
catiffile "/etc/security/limits.conf"

STATUS="Getting nscd configuration"
catiffile "/etc/nscd.conf"

STATUS="Getting Kerberos informations (/etc/krb5.conf)"
catiffile "/etc/krb5.conf"

STATUS="Getting Kerberos informations (/etc/krb.conf)"
catiffile "/etc/krb.conf"

STATUS="Getting Kerberos informations (/etc/krb.realms)"
catiffile "/etc/krb.realms"

STATUS="Getting information about apache"
catiffile "/etc/httpd/conf/httpd.conf"

for x in `/bin/ls -d /etc/httpd/conf.d/*.conf 2>/dev/null` ; do
  STATUS="Getting information about apache ($(/bin/basename $x))"
  catiffile "$x"
done

STATUS="Getting information about squid"
catiffile "/etc/squid/squid.conf"

STATUS="Getting information about CUPS"
for x in `/bin/ls -d /etc/cups/*.conf 2>/dev/null` ; do
  STATUS="Getting information about CUPS ($x)"
  catiffile "$x"
done

echo
echo "Gathering information from system logs"
echo
STATUS="Collecting information from dmesg:"
catiffile "/var/log/dmesg"

if [ "$SYSRQ_TRIGGER" == "yes" ]; then
  STATUS="Collecting information from /proc/sysrq-trigger"
  if [ -f /proc/sysrq-trigger -a -f /proc/sys/kernel/sysrq ] ; then
    sysr_state="$(/bin/cat /proc/sys/kernel/sysrq)"
    echo 1 > /proc/sys/kernel/sysrq
    for key in m p t ; do
       echo $key > /proc/sysrq-trigger
    done
    echo $sysr_state > /proc/sys/kernel/sysrq
  fi
fi

for x in `/bin/ls /var/log/messages*` ; do
  STATUS="Collecting messages files ($x)"
  catiffile "$x"
done
for x in `/bin/ls /var/log/maillog*` ; do
  STATUS="Collecting maillog files ($x)"
  catiffile "$x"
done


STATUS="Collecting information (/var/log/sa)"
catiffile "/var/log/sa"

for x in `/bin/ls -d /var/log/Xorg.*.log /var/log/XFree86.*.log 2>/dev/null` ; do
  STATUS="Collecting X logs ($x)"
  catiffile "$x"
done

STATUS="Collecting information (/var/log/rpmpkgs)"
catiffile "/var/log/rpmpkgs"

STATUS="Collecting information (/var/log/boot.log)"
catiffile "/var/log/boot.log"

STATUS="Collecting information (/var/log/up2date)"
catiffile "/var/log/up2date"

STATUS="Collecting information (/var/log/secure)"
catiffile "/var/log/secure"

STATUS="Collecting log files from Apache"
catiffile "/var/log/httpd"

STATUS="Collecting log files from RHN"
if `/bin/ls /var/log/rhn* >& /dev/null` ; then
  catiffile "/var/log/rhn*"
fi

# General monitoring moc logs
if [ -d /opt/notification ] ; then
  for x in `/bin/ls -d /opt/notification/var/*.log* 2>/dev/null` ; do
    STATUS="Collecting monitoring moc logs ($(/bin/basename $x))"
    catiffile "$x"
  done
  for x in `/bin/ls -d /var/tmp/ack_handler.log* 2>/dev/null` ; do
    STATUS="Collecting monitoring moc logs ($(/bin/basename $x))"
    catiffile "$x"
  done
  for x in `/bin/ls -d /var/tmp/enqueue.log* 2>/dev/null` ; do
    STATUS="Collecting monitoring moc logs ($(/bin/basename $x))"
    catiffile "$x"
  done
fi

# monitoring scout logs
if [ -d /home/nocpulse/var ] ; then
  for x in `/bin/ls -d /home/nocpulse/var/*.log* 2>/dev/null` ; do
    STATUS="Collecting monitoring scout logs ($(/bin/basename $x))"
    catiffile "$x"
  done
  for x in `/bin/ls -d /home/nocpulse/var/commands/*.log* 2>/dev/null` ; do
    STATUS="Collecting monitoring scout logs ($(/bin/basename $x))"
    catiffile "$x"
  done
fi

/bin/echo
/bin/echo "Getting information about RHN"
/bin/echo
RHNDIR=/etc/sysconfig/rhn
/bin/mkdir -p $ROOT/$RHNDIR 2>/dev/null
catiffile "/etc/rhn"
if [ -f $RHNDIR/systemid ] ; then
  echo -n "Gathering systemid information:"
  if [ -x /usr/bin/xsltproc ] ; then
    /usr/bin/xsltproc $UTILDIR/text.xsl $RHNDIR/systemid > $ROOT/$RHNDIR/systemid 2>/dev/null
    echo_success
  else
    catiffile "$RHNDIR/systemid"
  fi
fi

# Get hardware profile information (for verification with system state and RHN)
if [ -x /usr/share/rhn/up2date_client/hardware.py ] ; then
  STATUS="Gathering RHN hardware profile information"
  catifexec /usr/share/rhn/up2date_client/hardware.py
fi
if [ -x /usr/bin/rhn-schema-version ] ; then
  STATUS="Gathering schema version"
  catifexec "/usr/bin/rhn-schema-version"
fi
if [ -x /usr/bin/rhn-charsets ] ; then
  STATUS="Gathering database charactersets"
  catifexec "/usr/bin/rhn-charsets"
fi

# Get SELinux information
echo
echo "Gathering information on SELinux setup"
echo
catifexec "/usr/bin/selinuxconfig"
catifexec "/usr/sbin/sestatus"
catifexec "rpm" "-q -V selinux-policy-targeted"
catifexec "rpm" "-q -V selinux-policy-strict"

cd $TEMPDIR
/bin/echo
/bin/echo -n "Please enter your case number (if you have one): "

while read CASENUM
do
  case $CASENUM in
    *[^0-9]*)
      /bin/echo -e "\nError: Your input contains non-numeric characters!"
      /bin/echo -e "Please enter your case number (if you have one): "
      ;;
    *)
      break ;;
  esac
done
if [ ! $CASENUM ]; then
  NAME=$PROGNAME-$HOSTNAME.$DATE
else
  NAME="$PROGNAME-$HOSTNAME-$CASENUM.$DATE"
fi
/bin/rm -Rf $NAME
/bin/mv $ROOT $NAME
/bin/tar Scf $NAME.tar $NAME
if [ -x /usr/bin/bzip2 ]; then
  /usr/bin/bzip2 $NAME.tar
  SUFFIX="tar.bz2"
else 
  /bin/gzip -9 $NAME.tar
  SUFFIX="tar.gz"
fi

/bin/rm -Rf $NAME
/bin/echo 
/bin/echo "Please send $TEMPDIR/${NAME}.${SUFFIX} to your support"
/bin/echo "representative."
/bin/echo 

exit 0