Overview ======== The interactive email interface to Bugs Everywhere (BE) attempts to provide a Debian-bug-tracking-system-style interface to a BE repository. Users can mail in bug reports, comments, or control requests, which will be committed to the served repository. Developers can then pull the changes they approve of from the served repository into their other repositories and push updates back onto the served repository. For details about the Debian bug tracking system that inspired this interface, see http://www.debian.org/Bugs . Architecture ============ In order to reduce setup costs, the entire interface can piggyback on an existing email address, although from a security standpoint it's probably best to create a dedicated user. Incoming email is filtered by procmail, with matching emails being piped into be-handle-mail for execution. Once be-handle-mail recieves the email, the parsing method is selected according to the subject tag that procmail used grab the email in the first place. There are three parsing styles: Style Subject creating bugs [be-bug:submit] new bug summary commenting on bugs [be-bug:] human-specific subject control [be-bug] human-specific subject These are analagous to submit@bugs.debian.org, nnn@bugs.debian.org, and control@bugs.debian.org respectively. Creating bugs ============= The create-style interface creates a bug whose summary is given by the email's post-tag subject. The body of the email must begin with a psuedo-header containing at least the "Version" field. Anything after the pseudo-header and before a line starting with '--' is, if present, attached as the bugs first comment. From jdoe@example.com Fri Apr 18 12:00:00 2008 From: John Doe Date: Fri, 18 Apr 2008 12:00:00 +0000 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: 8bit Subject: [be-bug:submit] Need tests for the email interface. Version: XYZ Severity: minor Someone should write up a series of test emails to send into be-handle mail so we can test changes quickly without having to use procmail. -- Goofy tagline not included. Commenting on bugs ================== The comment-style interface appends a comment to the bug specified in the subject tag. The the first non-multipart body is attached with the appropriate content-type. In the case of "text/plain" contents, anything following a line starting with '--' is stripped. From jdoe@example.com Fri Apr 18 12:00:00 2008 From: John Doe Date: Fri, 18 Apr 2008 12:00:00 +0000 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: 8bit Subject: [be-bug:XYZ] Isolated problem in baz() Finally tracked it down to the bar() call. Some sort of string<->unicode conversion problem. Solution ideas? -- Goofy tagline not included. Controlling bugs ================ The control-style consists of a list of allowed be commands, with one command per line. Blank lines and lines beginning with '#' are ignored, as well anything following a line starting with '--'. All the listed commands are executed in order and their output returned. Note that currently arguments are split on spaces, so "John Doe" -> ['"John', 'Doe"'] I'm thinking about how to fix this, but for the time being it's best to avoid spaces. From jdoe@example.com Fri Apr 18 12:00:00 2008 From: John Doe Date: Fri, 18 Apr 2008 12:00:00 +0000 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: 8bit Subject: [be-bug] I'll handle XYZ by release 1.2.3 assign XYZ John status XYZ assigned severity XYZ critical target XYZ 1.2.3 -- Goofy tagline ignored. Example emails ============== Take a look at my interfaces/email/interactive/examples for some more examples. Procmail rules ============== The file _procmailrc as it stands is fairly appropriate for as a dedicated user's ~/.procmailrc. It forwards matching mail to be-handle-mail, which should be installed somewhere in the user's path. All non-matching mail is dumped into /dev/null. Everything procmail does will be logged to ~/be-mail/procmail.log. If you're piggybacking the interface on top of an existing account, you probably only need to add the be-handle-mail stanza to your existing ~/.procmailrc, since you will still want to recieve non-bug emails. Note that you will probably have to add a --be-dir /path/to/served/repo option to the be-handle-mail invocation so it knows what repo to serve. Multiple repos may be served by the same email address by adding multiple be-handle-mail stanzas, each matching a different tag, for example the "[be-bug" portion of the stanza could be "[projectX-bug", "[projectY-bug", etc. If you change the base tag, be sure to add a --tag-base "projectX-bug" or equivalent to your be-handle-mail invocation. Testing ======= Send test emails in to be-handle-mail with something like cat examples/blank | ./be-handle-mail -o -l - -a