aboutsummaryrefslogtreecommitdiffstats
path: root/interfaces/email/interactive/README
diff options
context:
space:
mode:
authorW. Trevor King <wking@drexel.edu>2009-07-29 15:56:10 -0400
committerW. Trevor King <wking@drexel.edu>2009-07-29 15:56:10 -0400
commitdcfe9d5e292fa4a405fafb4bdd6d9e2070f30fa9 (patch)
treef9e9c8d2ba5190d1a71046cdb5fb3abdc0fcf74f /interfaces/email/interactive/README
parent4e8882e74aad64859a16f17fa6bef8c04b33913d (diff)
parent22a38de80ee11ada710bc6766798ca608f938307 (diff)
downloadbugseverywhere-dcfe9d5e292fa4a405fafb4bdd6d9e2070f30fa9.tar.gz
Merged interactive email interface
Diffstat (limited to 'interfaces/email/interactive/README')
-rw-r--r--interfaces/email/interactive/README145
1 files changed, 145 insertions, 0 deletions
diff --git a/interfaces/email/interactive/README b/interfaces/email/interactive/README
new file mode 100644
index 0000000..8954383
--- /dev/null
+++ b/interfaces/email/interactive/README
@@ -0,0 +1,145 @@
+Overview
+========
+
+The interactive email interface to Bugs Everywhere (BE) attempts to
+provide a Debian-bug-tracking-system-style interface to a BE
+repository. Users can mail in bug reports, comments, or control
+requests, which will be committed to the served repository.
+Developers can then pull the changes they approve of from the served
+repository into their other repositories and push updates back onto
+the served repository.
+
+For details about the Debian bug tracking system that inspired this
+interface, see http://www.debian.org/Bugs .
+
+Architecture
+============
+
+In order to reduce setup costs, the entire interface can piggyback on
+an existing email address, although from a security standpoint it's
+probably best to create a dedicated user. Incoming email is filtered
+by procmail, with matching emails being piped into be-handle-mail for
+execution.
+
+Once be-handle-mail receives the email, the parsing method is selected
+according to the subject tag that procmail used grab the email in the
+first place. There are three parsing styles:
+ Style Subject
+ creating bugs [be-bug:submit] new bug summary
+ commenting on bugs [be-bug:<bug-id>] human-specific subject
+ control [be-bug] human-specific subject
+These are analogous to submit@bugs.debian.org, nnn@bugs.debian.org,
+and control@bugs.debian.org respectively.
+
+Creating bugs
+=============
+
+This interface creates a bug whose summary is given by the email's
+post-tag subject. The body of the email must begin with a
+pseudo-header containing at least the "Version" field. Anything after
+the pseudo-header and before a line starting with '--' is, if present,
+attached as the bug's first comment.
+
+ From jdoe@example.com Fri Apr 18 12:00:00 2008
+ From: John Doe <jdoe@example.com>
+ Date: Fri, 18 Apr 2008 12:00:00 +0000
+ Content-Type: text/plain; charset=UTF-8
+ Content-Transfer-Encoding: 8bit
+ Subject: [be-bug:submit] Need tests for the email interface.
+
+ Version: XYZ
+ Severity: minor
+
+ Someone should write up a series of test emails to send into
+ be-handle mail so we can test changes quickly without having to
+ use procmail.
+
+ --
+ Goofy tagline not included.
+
+Available pseudo-headers are Version, Reporter, Assign, Depend,
+Severity, Status, Tag, and Target.
+
+Commenting on bugs
+==================
+
+This interface appends a comment to the bug specified in the subject
+tag. The the first non-multipart body is attached with the
+appropriate content-type. In the case of "text/plain" contents,
+anything following a line starting with '--' is stripped.
+
+ From jdoe@example.com Fri Apr 18 12:00:00 2008
+ From: John Doe <jdoe@example.com>
+ Date: Fri, 18 Apr 2008 12:00:00 +0000
+ Content-Type: text/plain; charset=UTF-8
+ Content-Transfer-Encoding: 8bit
+ Subject: [be-bug:XYZ] Isolated problem in baz()
+
+ Finally tracked it down to the bar() call. Some sort of
+ string<->unicode conversion problem. Solution ideas?
+
+ --
+ Goofy tagline not included.
+
+Controlling bugs
+================
+
+This interface consists of a list of allowed be commands, with one
+command per line. Blank lines and lines beginning with '#' are
+ignored, as well anything following a line starting with '--'. All
+the listed commands are executed in order and their output returned.
+The commands are split into arguments with the POSIX-compliant
+shlex.split().
+
+ From jdoe@example.com Fri Apr 18 12:00:00 2008
+ From: John Doe <jdoe@example.com>
+ Date: Fri, 18 Apr 2008 12:00:00 +0000
+ Content-Type: text/plain; charset=UTF-8
+ Content-Transfer-Encoding: 8bit
+ Subject: [be-bug] I'll handle XYZ by release 1.2.3
+
+ assign XYZ "John Doe <jdoe@example.com>"
+ status XYZ assigned
+ severity XYZ critical
+ target XYZ 1.2.3
+
+ --
+ Goofy tagline ignored.
+
+Example emails
+==============
+
+Take a look at my interfaces/email/interactive/examples for some
+more examples.
+
+Procmail rules
+==============
+
+The file _procmailrc as it stands is fairly appropriate for as a
+dedicated user's ~/.procmailrc. It forwards matching mail to
+be-handle-mail, which should be installed somewhere in the user's
+path. All non-matching mail is dumped into /dev/null. Everything
+procmail does will be logged to ~/be-mail/procmail.log.
+
+If you're piggybacking the interface on top of an existing account,
+you probably only need to add the be-handle-mail stanza to your
+existing ~/.procmailrc, since you will still want to receive non-bug
+emails.
+
+Note that you will probably have to add a
+ --be-dir /path/to/served/repository
+option to the be-handle-mail invocation so it knows what repository to
+serve.
+
+Multiple repositories may be served by the same email address by adding
+multiple be-handle-mail stanzas, each matching a different tag, for
+example the "[be-bug" portion of the stanza could be "[projectX-bug",
+"[projectY-bug", etc. If you change the base tag, be sure to add a
+ --tag-base "projectX-bug"
+or equivalent to your be-handle-mail invocation.
+
+Testing
+=======
+
+Send test emails in to be-handle-mail with something like
+ cat examples/blank | ./be-handle-mail -o -l - -a